What Information Do We Collect?
The information we gather enables us to personalize, improve, and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect, and/or display some of your Personal Information. We collect the following types of information from our users.
Information You Provide When Using the Services:
Additionally, when you sign up for an Account we will ask you to answer some questions about your children. We use this information to personalize and enhance your experience on the Services, such as by suggesting products that we think may be interesting and relevant to you. Some of the questions we ask you may require you to provide us with your or your child(ren)’s Personal Information.
You acknowledge that some of the information we collect throughout the registration and initiation process may be personal to you, and that by creating an Account (including without limitation logging in using third party credentials) and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. Certain information may be required to register with us or to take advantage of some of our features. We mainly use the information to customize and enhance your experience on the Services. We may also use your contact information to send you information about our Services or assist you with your Account, such as when you need to recover your password.
We may also collect additional information from you in connection with different features you use through the Services, for example, if you use our E-commerce services to purchase a product, we may collect your billing address, email address, telephone number, and/or shipping address for purposes such as processing, fulfilling, and shipping your order, and/or assisting parties that provide our E-commerce services in doing the same.
Information You Provide About Your Children:
We do not knowingly collect Personal Information from those under the age of 18; however, as stated above, we do collect some limited information about children from their parents, some of which may be considered Personal Information. Information we collect and store about children includes name, birth month and year, and gender. If you are not the parent of a child, please do not provide information about that child without obtaining consent from that child’s parent.
IP Address Information and Other Information Collected Automatically:
We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site. We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
Information Collected Using Cookies:
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they enable you to take advantage the most attractive features of the Services.
Advertising and Analytics Services Provided by Others:
For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices and www.networkadvertising.org/managing/opt_out.asp.
Some of our Services may allow you to receive SMS notifications from us. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number. These messages notify you of Rockets of Awesome activity and may allow you to access the Services from your phone. You can adjust the types of notifications you receive and when you receive them by editing your SMS notification settings.
Information Regarding Your Social Networks:
We collect statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account, or your web browser.
Children Under 13:
We care about protecting the privacy of children. Our Services are not intended for use by children under the age of 13, and we won’t knowingly allow anyone under the age of 13 to provide us with any Personal Information. The children’s products available for sale on the Services are intended for purchase by adults. If you are under 13, please do not register for or use any of the Services or provide us with any Personal Information.
How, and With Whom, Is My Information Shared?
IP Address Information:
Information You Elect to Share:
We share Aggregate Information with our partners, service providers, and other persons with whom we conduct business. We share this type of statistical data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated, or otherwise non Personal Information about you that they have independently developed or acquired.
Email and Text Communications With Us:
As part of the Services, you may occasionally receive emails, text messages and other communications from us, such as communications relating to your Account. You will have the ability to opt out of any marketing or advertising emails, but we may still send you communications relating to your Account for purposes important to the Services, such as password recovery or notification of an order.
User Profile Information:
User profile information including your name, photographs, and other information you enter may be displayed to other users to facilitate user interaction within the Services. We will not directly reveal user email addresses to other users.
As stated above, we do not currently collect financial information, as that information is collected and stored by our Payment Processor. However, we may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business. We currently use Stripe as our Payment Processor (www.stripe.com).
Information Shared With Our Agents:
Occasionally, we partner with service providers and other third parties that collect, use, and analyze information about our users, including companies such as Inspectlet referenced above. We also employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
Information Disclosed Pursuant to Business Transfers:
In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others:
Information We Share With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Is Information About Me Secure?
Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
We seek to protect Account information to ensure that it is kept private; for example, we protect the security of transmitted information by using Secure Sockets Layer (SSL) software to encrypt information. Although we use this and other industry standard security techniques, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
What Information of Mine Can I Access?
If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 419 Park Avenue South, 2nd Fl, New York, NY 10016.
How Can I Delete My Account?
Should you ever decide to delete your Account, you may do so by emailing one of our employees at email@example.com, by phone by calling 877-ROCKETS during the hours of 9am-5pm ET, or by contacting us via live chat, and in each case, requesting that we delete your Account from the Services. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account.
What Choices Do I Have Regarding My Information?
You can use some features of the Services without registering for an Account, thereby limiting the type of information that we collect.
You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features.
You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and may be publicly accessible.
You may control online behavioral ads by opting out through this link: http://www.aboutads.info/choice/.
What If I Have Questions or Concerns?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to firstname.lastname@example.org. We will make every effort to resolve your concerns.
Effective Date: June 11, 2016